Which innovative new features in Workday should you be preparing to incorporate? Here’s a look at how choosing to leverage this enterprise management cloud provider—and partnering with a Workday consulting services team—can reshape the way you do business.
What do your people do when they need new tools or expanded functionality? The traditional approach has been to send a request for new features or applications to the development team, who do their best to translate ideas into their preferred programming language. Though skilled developers often manifest what end users want, the investment of time and money remains higher than some businesses would like.
Enter low-code/no-code development. In the drive for efficiency and productivity, this approach to building new applications or features avoids reinventing the wheel, automating routine code-writing and using visual, model-driven development to build out platforms fast. Developers only have to tinker to bring features end users want. And now, Workday is incorporating this approach into their software suite.
With Workday Extend apps, the enterprise cloud application leader empowers businesses to expand their capabilities without requiring elaborate or time-consuming coding. One of their most recent releases introduces App Builder, a web-based integrated developer environment (IDE) which builds upon the foundation created by Extend and integrates with other Workday features and modules.
Designed with the end user at heart, the feature allows developers to create intuitive apps with a drag-and-drop interface, helping even those without programming expertise to create visually engaging and instinctual tools. Plus, the automation within low-code and no-code development can enhance privacy and security across Workday’s platform, minimizing the number of people involved in developing and accessing sensitive processes.
After the release of ChatGPT in November of 2022, businesses across industries have participated in a furtive foot race to launch their own conversational AI capabilities. Some sought to enhance their in-house possibilities (AT&T is a prime example) while others eagerly pushed for customer-facing generative AI tools. Workday is pursuing a combination of the two goals which can transform operational tasks.
Jim Stratton, Chief Technology Officer of Workday, sees the most promising use cases giving users a massive head start on routine processes. In an interview with Tech Brew, Stratton envisioned generative AI allowing people to get an 80% kickoff for projects like writing job descriptions or performance reviews, offering them a chance to fill in the blanks with the relevant human touch. For more complex projects, he foresees using large language models to handle intricate tasks and processes, simplifying workflows for enterprise clients.
Though the latter possibilities might be inaccessible now, we’re already seeing the way artificial intelligence and HR are coming together to yield better results. Yet as the technology evolves, Workday is advocating for thoughtful and ethical implementation, balancing business results with societal benefits going forward.
Want to stay connected with the latest innovations after Workday Rising 2023? Check out our blog for the latest insights on how to maximize Workday professionals and solutions within your business.