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Application Management Services

Ongoing support for your Workday environment

Your Workday support specialists

Your Workday implementation has gone live, but how will you ensure your system is properly managed and maintained? By outsourcing the ongoing support for your Workday platform to Agilysis.

 

With our expertise and flexible service offerings, we can assist with your organization’s unique needs so that you get the most out of your Workday investment.

Workday application management services by Agilysis

We offer the following ongoing support for your Workday environment:

  • Break-fix support to address issues with your integrations and configurations
  • Service & maintenance requests for report scheduling and access requests
  • Enhancements and new requirements to update configurations and build integrations
  • Release management to test the latest updates and leverage new features
  • Cyclical activities such as benefits enrollment and year-end processes
  • User support to ensure greater customer satisfaction

Our AMS Offerings

Core Core + Flex Shared Services
Description Sizeable team of full-time dedicated resources Small Core team of full-time dedicated resources and Flexible team of part-time consultants as required Centralized pool of non-dedicated resources to provide support as and when needed
Full-time/Part-time Full-time Full-time + Part-time Part-time
Client Specific Knowledge High High Low
Issue Resolution Fast Fast Medium
SLA Adherence High High Medium
Ramp-up/down flexibility Low High High
Pay only when needed Low Medium High
Price $$$ $$ $

Workday insights from Agilysis

  • How to Evaluate and Hire a Consultant for Your Workday Project

    No matter what your Workday project is focused on, one thing is true for every Workday implementation: You need experienced Workday professionals to support your project. But how do you find Workday talent with the right skills and knowledge to get the job done? Workday is an increasingly popular skillset, but that doesn’t mean all Workday candidates have the qualifications you’re seeking. Here’s what you need to know when it comes to evaluating and hiring a Workday consultant for your next project.

    Read More
  • Extending Workday’s Business Process Framework

    Maximize your Workday investment by using Workday Request Framework to configure requests, route for approvals, and close with requested actions.

    Read More
  • Improving Report Performance in Workday: A Case Study

    There are many ways to improve the performance of reports in Workday. But when the usual methods failed, Agilysis took a creative approach to reduce report run time for a client.

    Read More
  • Meet our team

    Get to know the Workday specialists maintaining and monitoring your Workday platform.

    Work with Agilysis

    Searching for Workday application management services? Agilysis can provide ongoing support for your Workday environment.