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Application Management Services

Ongoing support for your Workday environment

Your Workday support specialists

Your Workday implementation has gone live, but how will you ensure your system is properly managed and maintained? By outsourcing the ongoing support for your Workday platform to Agilysis.

 

With our expertise and flexible service offerings, we can assist with your organization’s unique needs so that you get the most out of your Workday investment.

Workday application management services by Agilysis

We offer the following ongoing support for your Workday environment:

  • Break-fix support to address issues with your integrations and configurations
  • Service & maintenance requests for report scheduling and access requests
  • Enhancements and new requirements to update configurations and build integrations
  • Release management to test the latest updates and leverage new features
  • Cyclical activities such as benefits enrollment and year-end processes
  • User support to ensure greater customer satisfaction

Our AMS Offerings

Core Core + Flex Shared Services
Description Sizeable team of full-time dedicated resources Small Core team of full-time dedicated resources and Flexible team of part-time consultants as required Centralized pool of non-dedicated resources to provide support as and when needed
Full-time/Part-time Full-time Full-time + Part-time Part-time
Client Specific Knowledge High High Low
Issue Resolution Fast Fast Medium
SLA Adherence High High Medium
Ramp-up/down flexibility Low High High
Pay only when needed Low Medium High
Price $$$ $$ $

Workday insights from Agilysis

  • The Most Common Workday Implementation Failures Increasing Costs & Lowering Performance

    In our experience, customers who engage us to fix Workday implementations failures are usually suffering from one of these issues. Here's what to know.

    Read More
  • Agilysis Automates Workday Offer Letter Process for Intl Business

    Agilysis helped a global healthcare company to automate their Workday offer letter generation process, saving them time and improving their candidate experience.

    Read More
  • Stabilizing a Complex Workday Finance Implementation: A Case Study

    A midsize financial services firm implemented a Workday Finance module, but the configuration was suboptimal. Here's how Agilysis stabilize their environment.

    Read More
  • Meet our team

    Get to know the Workday specialists maintaining and monitoring your Workday platform.

    Work with Agilysis

    Searching for Workday application management services? Agilysis can provide ongoing support for your Workday environment.